Customer Satisfaction SurveyMurat Başkurt2020-05-30T16:24:52+03:00 Dear Customer; The criticisms and recommendations you share in this survey will contribute to our ability to provide high quality products and services on an international scale. Therefore; we would like to state that it is very important for us to share your objective vision, sincere opinion and especially your criticism with us. Therefore; we would like to state that it is very important for us to share your objective vision, sincere opinion and especially your criticism with us.COMPANY OF PARTICIPANT: PERSON from PARTICIPANT COMPANY; Name Diler Duty Date - must be dd.mm.yyyy format DD dot MM dot YYYY 1. How did you find out about MIMSA? Commercial Internet Recommendation / Reference Other... What kind of products and services do you purchase from us? Aluminium Curtain Walls (Cover cap, silicone cw, mixed systems,..etc.) Aluminium Doors & Windows (Sliding systems, folding systems,.etc.) Metal facade cladding (Alü. Composite Panel / Solid Panel, .etc.) Sun-shading Systems Skylight Systems Conservatory Systems Safety & Security Frames (Fire Resistant, Bullet Proof..etc.) Complementary Systems Other... (You can select multiple)3. What is the reason you prefer our company? Product / service qualityi Price Delivery time Payment conditions Other... (You can select multiple)3. Other. Please specify: 4. How long have you been working with our organization? We kindly ask you to evaluate your satisfaction with the questions listed, below.1. Worst - 5. Best5. Can you evaluate our tender file and presentation? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:6. Can you evaluate the projects we prepared and presented for approval? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:7. Can you easily contact our company officers? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:8. Are you glad with our timely manner while dealing with your problems? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:9. Please define your satisfaction level with our installation quality? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:10. Can you evaluate the technical staff (Architects, Engineers and Technicians) of MİMSA who manage your project? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:11. Can you evaluate MIMSA Foreman and installation team who works for your project? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:12. Can you rate the interest of MIMSA team in your project, for the construction site meetings? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:13. Would you recommend our company to someone else based on your experience, so far? 1 2 3 4 5 Can you please indicate your recommendation and critics related with this item:14. Do you have a problem with the delivery times of the materials? Evet Hayır If your reply is “Yes” please specify:15. Are you generally satisfied with the manufacturing and assembly quality of our company? Evet Hayır If your reply is “No” please specify:16. Are you experiencing difficulties in temporary and definite acceptance with our company? Evet Hayır If your reply is “Yes” please specify:Could you please share with us the positive and / or negative aspects of the companies you worked with, before Mimsa.For improving our service and product quality; can you please indicate other opinions, suggestions and especially criticisms, below.Thank you for taking the time to complete our survey.